How do I ship an order on Reswell?
Pack the item, print a Reswell label or add your own tracking, and ship within the expected window.
Reviewed September 14, 2026
Quick answer
Reswell labels
When the listing used Reswell-calculated rates, checkout buys the cheapest carrier label and attaches tracking. On the sale page, tap Open label PDF or Print label, drop the package, then tap I've dropped this off with the carrier.
Your own label
If you used a flat rate or your own carrier, buy a tracked label yourself. Add tracking on the sale page so the buyer and Purchase Protection have a record. Untracked shipments are harder to protect.
Packing and timing
Use a proper board box for surfboards. Our Shipping guide covers packing and box partners. Compare quotes with the shipping estimator before you list. Ship within 7 days. Message the buyer if you are running behind.
Avoid carrier adjustment fees
Carrier labels are priced from the packed dimensions and weight entered when the label is purchased. Carriers measure packages again after drop-off. If your sealed box is larger or heavier than the label allows, the carrier may charge an adjustment and that amount is deducted from your earnings for the sale.
- Measure the outside of the fully packed box twice before carrier handoff.
- Keep every dimension and the final weight at or below the measurements on the label.
- Take clear photos of the sealed box, measurements, and attached label before drop-off.
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Still need help?
Search didn't cover it? Open a case with the team — we read every message. For a specific purchase or sale, start from the order and tap Get help.